PRIVACY NOTICE
Last updated April 16, 2023
Thank you for choosing to be part of our
community at OrangeOne Consulting PTY LTD, doing
business as Rapidtrade ("Rapidtrade,"
"we," "us," or "our"). We are committed to
protecting your personal information and your
right to privacy. If you have any
questions or concerns about this privacy notice, please contact us at
info@rapidtrade.com.
This privacy notice describes how we
might use your information if you:
·
Download
and use our mobile application — Rapidtrade Bishop
In this privacy notice, if we refer to:
·
"App,"
we are referring to any application of ours that references or links to this policy,
including any listed above
·
"Services,"
we are referring to our App, and other related services, including any sales,
marketing, or events
If there are any terms in this privacy
notice that you do not agree with, please discontinue use of our Services
immediately.
Please read this privacy notice
carefully.
1. INFORMATION COLLECTED
Personal information you disclose to us
We collect personal information that you
voluntarily provide to us when you register on the App.
The personal information that we collect
depends on the context of your interactions with the App, the choices you make
and the products and features you use. The personal information we collect may
include the
following:
·
Personal
Information Provided by You. We collect email addresses; usernames; passwords;
and other similar information.
All personal information that you
provide to us must be true, complete and accurate, and
you must notify us of any changes to such personal information.
Information collected through our App
If you use our App, we also collect the
following information:
·
Geolocation
Information. We may request access or permission to and track location-based
information from your mobile device, either continuously or while you are using
our App, to provide certain location-based services. If you wish to change our
access or permissions, you may do so in your device's settings.
·
Mobile
Device Access. We may request access or permission to certain features from
your mobile device, including your mobile device's camera, and other features.
If you wish to change our access or permissions, you may do so in your device's
settings.
·
Images. Depending on the functionality used in the software, images may be sent off the device to our servers for us for retrieval for historical purposes.
This information is primarily needed to
maintain the security and operation of our App, for troubleshooting and for our
internal analytics and reporting purposes.
2. INFORMATION USAGE
We use personal information collected
via our App for a variety of business purposes described below. We process your
personal information for these purposes in reliance on our legitimate business
interests.
We use the information we collect or
receive:
·
Fulfil
and manage your orders. We may use your information to fulfil and manage your
orders, payments, returns, and exchanges made through the App.
·
To
deliver and facilitate delivery of services to the user. We may use your
information to provide you with the requested service.
·
To
respond to user inquiries/offer support to users. We may use your information
to respond to your inquiries and solve any potential issues you might have with
the use of our Services.
·
We
may use and store this information in aggregated and anonymized form so that it
is not associated with individual end users and does not include personal information.
3. SHARING INFORMATION
We may process or share your data that
we hold based on the following legal basis:
·
Consent:
We may process your data if you have given us specific consent to use your
personal information for a specific purpose.
·
Legitimate
Interests: We may process your data when it is reasonably necessary to achieve
our legitimate business interests.
·
Legal
Obligations: We may disclose your information where we are legally required to
do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal process,
such as in response to a court order or a subpoena (including in response to
public authorities to meet national security or law enforcement requirements).
·
Vital
Interests: We may disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding
potential violations of our policies, suspected fraud, situations involving
potential threats to the safety of any person and illegal activities, or as
evidence in litigation in which we are involved.
4. INFORMATION EXPIRY
We will only keep your personal
information for as long as it is necessary for the purposes set out in this
privacy notice, unless a longer retention period is required or permitted by
law (such as tax, accounting or other legal requirements).
No purpose in this notice will require us keeping your personal information for
longer than the period of time in which users have an
account with us.
When we have no ongoing legitimate
business need to process your personal information, we will either delete or
anonymize such information, or, if this is not possible (for example, because
your personal information has been
stored in backup archives), then we will
securely store your personal information and isolate it from any further
processing until deletion is possible.
5. INFORMATION SAFETY
We have implemented appropriate
technical and organizational security measures designed to protect the security
of any personal information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security, and
improperly collect, access, steal, or modify your information. Although we will
do our best to protect your personal information, transmission of personal
information to and from our App is at your own risk. You should only access the
App within a secure environment.
6.
Account
Information
If you would at any time like to review
or change the information in your account or terminate your account, you can:
·
Contact
us using the contact information provided.
·
Upon
your request to terminate your account, we will deactivate or delete your
account and information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist with
any investigations, enforce our Terms of Use and/or comply with applicable
legal requirements.
7. CONTACT US ABOUT THIS NOTICE
If you have questions or comments about
this notice, you may email us at info@rapidtrade.com or by post to:
OrangeOne Consulting PTY LTD
Infinity Office Park
2 Robin Close, Meyersdal
Ekurhuleni, Gauteng 1448
South Africa
8. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the applicable laws of your
country, you may have the right to request access to the personal information
we collect from you, change that information, or delete it in some
circumstances. To request to review, update,
or delete your personal information, please visit: https://rapidtrade.zendesk.com/hc/en-us.